Last updated: March 10, 2026
ESE-CAIX LTD (“we”, “us”, “our”) is committed to protecting your privacy and processing your personal data responsibly in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable national law. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website www.ece-caix.com (http://www.ece-caix.com) (“Site”), submit an inquiry via our contact/enquiry form or otherwise interact with us.
1. Who we are (Data Administrator) The Data Administrator is:
ESE-KEKS LTD
Sofia, 131 OBORIShTE St., entrance A, floor 1, apt. 2
Bulgaria, 1505
Email: ece.caix@gmail.com (mailto:ece.caix@gmail.com)
Phone: 029461479
2. What personal data do we collect and how?
We collect personal data in the following ways:
Directly from you — When you fill out our inquiry form, we collect:
Your name
Email address
Phone number
Message details
Automatically — When you visit the Site, we may collect:
IP address
Browser type and version
Device information
Pages visited, date/time of visit and referral source (basic server logs for security and site improvement)
Cookies and similar technologies — We use cookies (small text files stored on your device) and similar tools. For details, see the Cookie Policy section below in point 7. Strictly necessary cookies (for basic site functionality) are used without consent. Others (e.g. analytical) require your consent via our cookie banner.
We do not collect special categories of personal data (e.g. health, religion) or data from children under 16.
3. Why we process your personal data (Purposes) and legal basis
We process your data only for lawful and limited purposes: To respond to your product inquiry, prepare a personalized offer/price and contact you (by email/phone) - Legal basis: Actions at your request prior to entering into a contract (Art. 6, para. 1, lit. "b" of the GDPR) or our legitimate interests in following up on business inquiries (Art. 6, para. 1, lit. "f" of the GDPR).
For the functioning, security and improvement of the Site (e.g. logs, basic analytics) —
Legal basis: Legitimate interests (Art. 6, para. 1, b. "f" of the GDPR).
To comply with legal obligations (e.g. tax, accounting records) - Legal basis: Legal obligation (Art. 6, para. 1, b. "c" of the GDPR).
We do not use your data for automated decision-making or profiling. If we later wish to send marketing emails (outside of your specific inquiry), we will ask for your explicit consent separately.
4. Who we share your data with (Recipients)
We only share data when necessary: With service providers acting as processors (e.g. hosting provider, email service provider, IT support) — bound by strict contracts.
With professional advisors (e.g. lawyers, accountants), if necessary.
If legally required (e.g. court order, public authority).
We do not sell your personal data. There are no international transfers outside the EEA/countries with adequate protection.
5. How long do we store your data (Storage period)
We only retain data for as long as necessary: Inquiry form data: Up to 12 months after our last interaction (or until you request deletion), unless longer is required for legal reasons.
Cookies: Varies by type — see section 7 for cookie details.
After these periods, we delete or anonymize the data.
6. Your data protection rights
According to the GDPR, you have the right to:
Access to your data
Correction of inaccurate data
Data erasure (right to be forgotten) — where applicable
Restriction of processing
Objection to processing (especially in the case of legitimate interests)
Data portability
Withdrawing consent (if we ever rely on consent)
To exercise these rights, please contact us at ece.caix@gmail.com (mailto:ece.caix@gmail.com). We will respond within one month (may be extended in case of complexity). You also have the right to file a complaint with the supervisory authority, https://www.cpdp.bg/
7. Cookies
We use cookies to make the Site work properly and to improve your time spent on it.
Strictly Necessary: Essential for navigation/form function — do not require consent.
Performance/Analytics: To understand Site usage — requires consent.
You manage your preferences through our cookie banner (appears on first visit). You can also adjust your browser settings, but this may limit the functionality of the Site.
8. Security
We use reasonable technical and organizational measures (e.g. encryption, access control) to protect your data. However, no transmission over the internet is 100% secure.
9. Changes to this policy
We may update the policy. Changes will be posted here with the updated date. Significant changes may be notified via the Site or email.
10. Contact us
For questions, rights requests, or concerns:
Email: ece.caix@gmail.com (mailto:ece.caix@gmail.com)
Thank you for trusting us with your data.
